<?xml version="1.0" encoding="UTF-8" ?>
<modsCollection xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.loc.gov/mods/v3" xmlns:slims="http://slims.web.id" xsi:schemaLocation="http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-3.xsd">
<mods version="3.3" id="7173">
 <titleInfo>
  <title>ITIL:</title>
  <subTitle>For beginners the complete beginner's guide to ITIL (BS2)</subTitle>
 </titleInfo>
 <typeOfResource manuscript="no" collection="yes">mixed material</typeOfResource>
 <genre authority="marcgt">bibliography</genre>
 <originInfo>
  <place>
   <placeTerm type="text">Amerika</placeTerm>
   <publisher>ClydeBank Media</publisher>
   <dateIssued>2017</dateIssued>
  </place>
 </originInfo>
 <language>
  <languageTerm type="code">en</languageTerm>
  <languageTerm type="text">English</languageTerm>
 </language>
 <physicalDescription>
  <form authority="gmd">Text</form>
  <extent>155hlm.; ilus.; 24x16cm</extent>
 </physicalDescription>
 <relatedItem type="series">
  <titleInfo/>
  <title>-</title>
 </relatedItem>
</mods>
<note>Buku ini membahas tentang:&#13;
1. Memahami manajemen pelayanan&#13;
2. Siklus layanan ITIL&#13;
3. Strategi pelayanan&#13;
4. Desain layanan&#13;
5. Transisi layanan&#13;
6. Perbaikan Layanan Terus-menerus,dll.</note>
<note type="statement of responsibility">-</note>
<subject authority="">
 <topic>Manajemen</topic>
</subject>
<classification>658.5</classification>
<identifier type="isbn">9781945051333</identifier>
<location>
 <physicalLocation>Perpustakaan Mikroskil Open Source Library Management System</physicalLocation>
 <shelfLocator>658.5/ITI</shelfLocator>
 <holdingSimple>
  <copyInformation>
   <numerationAndChronology type="1">0028102BC120164706DC9817</numerationAndChronology>
   <sublocation>My Library (-)</sublocation>
   <shelfLocator>658.5/ITI</shelfLocator>
  </copyInformation>
  <copyInformation>
   <numerationAndChronology type="1">0028102BC120164706DC95E4</numerationAndChronology>
   <sublocation>My Library (-)</sublocation>
   <shelfLocator>658.5/ITI</shelfLocator>
  </copyInformation>
  <copyInformation>
   <numerationAndChronology type="1">0028102BC120164706DC95DE</numerationAndChronology>
   <sublocation>My Library (-)</sublocation>
   <shelfLocator>658.5/ITI</shelfLocator>
  </copyInformation>
  <copyInformation>
   <numerationAndChronology type="1">0028102BC120164706DE6EEB</numerationAndChronology>
   <sublocation>My Library (-)</sublocation>
   <shelfLocator>658.5/ITI</shelfLocator>
  </copyInformation>
 </holdingSimple>
</location>
<slims:image>scan41.pa17.jpg</slims:image>
<recordInfo>
 <recordIdentifier>7173</recordIdentifier>
 <recordCreationDate encoding="w3cdtf">2017-07-17 14:45:46</recordCreationDate>
 <recordChangeDate encoding="w3cdtf">2021-09-11 15:27:45</recordChangeDate>
 <recordOrigin>machine generated</recordOrigin>
</recordInfo>
</modsCollection>